AI agents for
exceptional customer
support
The complete platform for building & deploying AI support agents. Resolve issues, take action, and delight customers — automatically.
Powering support for 500+ companies
The complete platform for AI support agents
Chatsy is designed for building AI support agents that solve your customers' hardest problems while improving business outcomes.
Explore all featuresPurpose-built for LLMs
Language models with reasoning capabilities for effective responses to complex queries.
Designed for simplicity
Create, manage, and deploy AI agents easily, even without technical skills.
Engineered for security
Enjoy peace of mind with robust encryption and strict compliance standards.
End-to-end conversational AI
From setup to insights, Chatsy guides you through building AI agents that resolve issues and delight customers.
Build the perfect AI agent
Everything you need to train your perfect AI agent and connect it to your systems.
Sync with real-time data
Connect your agent to systems like order management tools, CRMs, and more to seamlessly access data.
Take actions on your systems
Configure actions that your agent can perform within your systems, like updating subscriptions or changing addresses.
Compare AI models
Experiment with various models and configurations to find the best setup for your use case.
Smart escalation
Give your agent instructions in natural language on when to escalate queries to human agents.
Advanced reporting
Gain insights and optimize agent performance with detailed analytics and conversation data.
Works with your tools
Integrate diverse data sources to enrich your agent's knowledge and capabilities.
Full API access
APIs, client libraries, and components to deeply integrate support into your product.
White-label
Remove Chatsy branding and customize the chat widget to match your brand perfectly.
Always improving
Syncs with your systems and learns from previous interactions to get smarter over time.
Works like the best agents
Deliver support that feels human with AI that understands context, takes action, and knows when to escalate.
What our users say
Real feedback from teams using Chatsy in production.
“We were drowning in repetitive tickets. After setting up Chatsy, the AI handles most of them on its own. Response time went from hours to seconds. Honestly didn't expect it to work this well.”
“Took maybe 20 minutes to get it running on our site. It learned from our docs and started answering questions accurately right away. The team has way more time for actual complex issues now.”
“We tried two other chatbot platforms before this. Chatsy is the first one where the AI actually understands context instead of just matching keywords. Big difference for our users.”
“Our CSAT improved noticeably within the first few weeks. It's not perfect — sometimes the AI needs a nudge — but for the price it's a no-brainer. Replaced two separate tools for us.”
“Really clean interface, easy to train, and the analytics actually show useful data. We can see exactly what customers are asking about and where the AI struggles. Helps us improve our docs too.”
“Small team, limited budget. Chatsy lets us offer 24/7 support without hiring a night shift. The handoff to a human when the AI is unsure is smooth. Customers don't even notice the switch.”
Learn from our guides and tools
Practical guides, calculators, and templates to help you build better customer support.
Enterprise-grade security & privacy
We take security and compliance seriously. Chatsy is GDPR compliant, trusted by 500+ companies to build secure and compliant AI agents.
Frequently Asked Questions
Everything you need to know about Chatsy. Contact our team if you need more help, or check our pricing, blog, and free tools.
Chatsy is an AI-powered customer support platform that combines intelligent chatbots with live chat and human takeover capabilities. It helps businesses automate customer support while maintaining the ability to seamlessly hand off to human agents when needed.
Chatsy AI agents use advanced language models from OpenAI (GPT-4, GPT-5) and Anthropic (Claude) combined with your knowledge base to answer customer questions accurately. The AI understands context, handles follow-up questions, and can take actions like checking order status or creating tickets.
Yes! Chatsy offers a Free plan that includes 1 AI agent, 50 messages per month, and access to core features. You can upgrade to paid plans as your needs grow. No credit card required to start.
Chatsy features seamless human takeover. When the AI detects it cannot adequately help a customer, or when customers request human assistance, the conversation is automatically escalated to your human support team with full context preserved.
Most customers are up and running within 15 minutes. Simply create an account, add your knowledge base content (FAQs, help articles), customize your chatbot appearance, and embed the widget on your website with a single line of code.
Yes, Chatsy integrates with popular tools including Slack, Zendesk, HubSpot, Salesforce, Zapier, and many more. You can also use our API and webhooks to build custom integrations.